Ian is one of the most sought-after trainers of retail management and staff. His comfortable approachable style and interactive formats create proven results. Training programs can take many forms:
Ian is proud to have developed a two-year curriculum, essentially a “mini-MBA” for Garden Retailers. More than 200 of the leading business owners and managers of retail operations throughout the US and Canada have graduated from this innovative program. New classes enroll every two years. Get more information on the full GCU Curriculum.
Based on the proven fact that “People buy from people they like,” TLC is a virtual participative sales motivation program which can be conducted onsite at your retail location. The program enables sales associates to relate directly to their customers. Designed to increase sales in home, garden, leisure and outdoor living industries by selling customer success. TLC makes your register ring by inspiring sales associates:
TLC’s virtual format (on DVDs and downloadable workbooks) enables retailers to personalize and run the program annually or seasonally as new associates come on the team.
To purchase your own TLC Training program for $895 + S&H, download and fill out the order form.
While there is much commonality in the core principles of retail training, many organizations want a more focused and highly-personalized program. Ian has worked closely with many larger or multi-store organizations (Stauffers of Kissel Hill, SummerWinds, Armstrongs’, Sheridan Nurseries, Roger’s Gardens) to develop specialized training programs for their teams. Get in touch with Ian to create your own company’s training curriculum in the following areas:
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